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support@airtap.aiWe read every message and aim to reply within 1-2 business days. Include your account email and device type (Android/iOS) so we can help faster.
Support
Get help with Airtap
Questions, bugs, billing, or anything about your account - here's how to reach us, and how to manage or delete your data.
Common questions
The basics
What is Airtap?
Airtap is a personal AI agent that lives in your messaging apps and operates the apps on your phone. Give it a request in plain language and it taps, types, and scrolls through your real mobile apps the same way you would.
What makes Airtap different from other AI agents?
Most agents run in a browser or a cloud sandbox, so they only reach what is available on the open web. Airtap runs on a real phone with your real accounts.
How does it work?
Text or send an iMessage to +1 (650) 213-7322. Airtap will reply and help you think through what you want to do. If you want a more advanced pro version, use the web app at airtap.ai/app.
What is Autopilot?
Autopilot is our Android app that controls apps installed on your Android device. You can sideload the APK by going to airtap.ai/app and clicking your account profile in the bottom left. From connected devices, install the APK and pair your Android device to airtap.ai/app.
Using Airtap
What can I ask it to do?
Anything you would do by hand in an app. Common examples include digital couponing and in-app reward claiming, converting a Spotify playlist into a YouTube Music playlist, summarizing your social feeds, ordering an Uber, monitoring stocks or news, and anything else you already do on your phone.
What are routines?
A routine is a job you save to run automatically on a schedule, instead of sending it by hand each time. Anything you repeat, such as clipping coupons each week, claiming your card offers, or booking a gym class, can become a routine that runs on its own. When you finish a task worth repeating, Airtap offers to save it as a routine, and you manage all of them in one place.
Do I need my own Android phone?
No. Airtap runs on a cloud phone provisioned for you, so you do not have to dedicate a physical device to it.
Does it work on an iPhone?
Yes. You can use it via iMessage on your iPhone. Airtap operates your apps in the cloud, so you do not need an Android phone.
Privacy and safety
Do I have to give Airtap my passwords?
No. You log in to your actual apps, and Airtap has no access to your credentials. Your cloud phone is tied to your account, and no one else has access to your apps.
What data does Airtap collect, and how is it used?
The service rules and data practices are covered in our Terms of Use and Privacy Policy.
Support
Where do I get help?
Visit Airtap.ai/support or email support@airtap.ai.